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Simply sign up for an account and complete our comprehensive onboarding process. We'll guide you through setting up your health profile, including your physical metrics, health goals, medications, and supplements. This helps our AI provide personalized recommendations from day one.
You'll provide basic information like height, weight, age, activity level, health goals, current medications, supplements, and any dietary preferences or restrictions. All information is kept secure and private.
You'll start seeing personalized insights immediately after completing your profile. More detailed patterns and recommendations develop as you track your food and health metrics over 1-2 weeks.
Simply take a photo of your meal and our AI will analyze the food items, estimate portions, calculate nutritional content, and provide personalized recommendations based on your health goals and dietary needs.
Our AI uses advanced computer vision and a comprehensive nutritional database to provide highly accurate estimates. While not 100% perfect, it's significantly more accurate and convenient than manual logging.
Yes! You can manually log meals, search our food database, or use voice notes. However, photo analysis is the most convenient and accurate method.
You can always edit or correct the AI's analysis. Premium users get reanalysis credits to have meals re-analyzed for better accuracy.
Premium includes 30 daily AI food analyses, 30 reanalysis credits per day, 30 medical image analyses per day, advanced insights, priority support, and export capabilities. It's $20/month.
You can purchase additional credits: $5 for 100 credits or $10 for 150 credits. Credits don't expire and can be used for any type of analysis.
Yes, you can cancel anytime from your billing settings. You'll continue to have Premium access until the end of your billing period.
No, we no longer offer free trials. However, you can try each AI feature once for free. After that, you'll need a subscription or credits to continue using AI features. Non-AI features remain free for all users.
We use enterprise-grade encryption, secure cloud storage, and strict access controls. Your data is never sold or shared with third parties. We comply with healthcare privacy standards.
Yes, you can delete your account and all associated data at any time from your account settings. We provide data export options before deletion.
Your data is stored securely in the cloud with automatic backups and redundancy to ensure it's never lost while maintaining the highest security standards.
Helfi works on any device with a web browser - smartphones, tablets, laptops, and desktops. We're optimized for mobile use with responsive design.
No, Helfi is a web application that works in your browser. You can add it to your home screen for an app-like experience.
Contact our support team through the support form, and we'll help resolve any issues quickly. Premium users get priority support.
Some features work offline, but AI analysis and syncing require an internet connection. We're working on enhanced offline capabilities.
Our support team is here to help you succeed with your health journey.
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